About the Service
The initial focus will be to identify the person’s needs, through an informative, but sensitive needs assessment and develop an agreed and structured tailored support plan based on the needs identified.
The support plan will take into account the persons existing support network, if relevant (e.g. Community Mental Health teams, Local G.Ps, Social services, Psychiatrists, family and other community organisations) and where appropriate and with agreement of the person working in partnership with them to provide a joined up support plan for the person that best meets their needs.
Outreach case workers will provide a ‘gateway’ to additional help that will be available through WAVE, including, one to one trauma counseling, complementary therapies, psycho-educational and psycho social creative courses, peer group support initiatives, accredited trauma training, welfare advice/advocacy, Historical Enquiries Team advocacy and where appropriate sign-posting to external bodies.
The outreach service also aims to improve the quality of life of those individuals who may feel socially isolated and would benefit from regular contact and support from the outreach support team.
An experienced, caring and qualified outreach case worker will develop a confidential relationship with the person to provide ongoing monitoring and support from referral to planned exit stage.